Terms & Conditions

These Terms & Conditions govern your use of the website operated by North Star Heating and Air Conditioning, Inc.(North Star Heating and Air Conditioning, Inc., "we," "us," or "our"). By using our website or services, you agree to these terms.

Use of Our Website

Content on this website is provided for general information about our heating, cooling, and related home services. Pricing, availability, and promotions are subject to change and are confirmed only in a written estimate or agreement. You agree not to misuse the site or submit false information through our forms.

SMS Text Messaging Terms

Program: North Star Heating and Air Conditioning, Inc. customer notifications. By opting in, you may receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

• Message and data rates may apply.
• Message frequency varies.
• Text HELP for help, or contact us at (302) 934-1698 or office@northstar-hvac.com.
• Text STOP to unsubscribe at any time and no further messages will be sent.
• Consent to receive texts is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.
• Information will not be shared with third parties for marketing or promotional purposes.

Verbal Opt-In

North Star Heating and Air Conditioning, Inc. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties.

Website / Online Opt-In

By submitting this form and signing up for texts, you consent to receive text messages from North Star Heating and Air Conditioning, Inc. at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

Privacy

Your use of our website is also governed by our Privacy Policy.

Contact Us

North Star Heating and Air Conditioning, Inc.
30968 Vines Creek Rd, Dagsboro, DE 19939
(302) 934-1698 · office@northstar-hvac.com